Shipping policy
At Halla Find we aim to deliver your orders as quickly and safely as possible. Here's everything you need to know about our shipping process:
Order Processing
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Orders are processed within 1-3 business days after payment is confirmed.
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You will receive a confirmation email once your order has been processed and shipped.
Shipping Time
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UAE/KSA Orders: Delivery usually takes 2-4 business days.
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International Orders (if applicable): Delivery times vary based on destination and courier service, typically 7-14 business days.
Please note: Delivery times are estimates and can be affected by factors beyond our control, such as customs delays or courier issues.
Shipping Costs
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Shipping charges are calculated at checkout based on your location and the weight/size of your order.
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Occasionally, we offer free shipping promotions — stay tuned for special deals!
Tracking Your Order
Once your order is shipped, you will receive an email or WhatsApp message with a tracking number so you can monitor your delivery in real-time.
Incorrect Address
Please ensure that you enter the correct shipping address at checkout.
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Halla Find is not responsible for orders shipped to incorrectly provided addresses.
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If you realize there is a mistake, contact us immediately at +971 527 066785
Lost or Damaged Packages
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If your package is lost in transit or arrives damaged, please contact us within 48 hours of delivery.
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We will work with the courier service to resolve the issue or offer a replacement or refund as necessary.